Dental Insurance is a special niche; very few people have dedicated teams following this important piece of the insurance chain. MINFO Insure is one of the very few companies that posses Dental claims processing experience. |
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| 24/7 Operations for faster Turn Around Time |
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Time Zone Difference- because of India being 10-11 hours ahead of US the processing work can be done US night time. This will save valuable time. |
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Sona College of Technology -- MINFO Technologies also manages several educational institutions where over 5000 students study. Staffing therefore is never an issue. |
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Technology to assist- we have direct point to point connectivity. (IPLC lines)) which can connect to the Client systems and be able to work seamlessly. |
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Contract Performance Guarantee- We work with SLA (Service Level Agreements) which clear disincentives or incentives when we miss TAT or if we better. |
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Quality |
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Sona College of Technology Through our college where over 5000 students study we are able to set up specific training courses which will be custom tinkered to suit Client requirements. Courseware |
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Technology to assist- we use best of breed software like OCR, ICR, Work flow engines etc. |
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Six Sigma Standards- we are able to guarantee the best of our transactional expertise and offer six sigma level quality. |
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HIPAA Compliant- MINFO Technologies is one of the first companies outside the US to be HIPAA compliant. We have been HIPAA compliant from 1999 onwards. |
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Contract Performance Guarantee- we are able to enter to SLAs with direct penalties if the quality is below par and if the quality is better then we realize bonuses. These bonuses and penalties are shared with our employees. |
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MINFO has achieved ISO 9001:2000 certification and is certified by RWTUV. |
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Electronic claims to be loaded into FACETS or any other systems in batch form |
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MINFO will use client's FACETS or any other system Access FACETS via Citrix/PC Anywhere/Remote Desktop |
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MINFO has experience with Trizetto systems (RIMS) |
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The main idea is to look for a back office processing solutions which will make the process: |
Faster:
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By offering reduced turnarounds taking a process which works 12 hours to a integrated 24 hour process |
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Cheaper by get a low cost benefit by getting a per member per month pricing |
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Better by de-risking the process by having a multi geography delivery option, using the same technology while increasing the overall infrastructure |
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| For Further Details or Clarification please send us Inquiry |
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| Other Outsourcing Services India : |
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